Texting Service Limitations
Response time is critical during an emergency. Text to 9-1-1 may increase the emergency response time. Additionally, texting 9-1-1 is not a universal service. While available in Manatee County, it is not available in all areas. If you try to text 9-1-1 and the service is not available, you will receive a bounce back message advising you to make a voice call to 9-1-1.
Insufficient access to wireless or cellular service may cause the text message to be delayed or not received by the Public Safety Answering Point (PSAP). Text messaging apps such as WhatsApp, Viber, or other social media messenger apps may not support Text to 9-1-1.
Frequently Asked Questions (FAQ)