We enable the business with speed and scale, to provide solutions to real business problems, and to seize opportunities that drive customer satisfaction and desired outcomes. We specialize in leadership, and provide experienced professionals, innovation and core enterprise technologies that meet the critical business drivers of our customers.
Some of our high points include:
- Public Wifi - Open wireless internet access for citizens at the library, convention center, and other county facilities.
- Infrastructure - Robust networking, electronic storage, and computing architecture to support county continuity of operations with high reliability and survivability.
- Fiber Optics - Connecting county facilities for speed, reliability, and financial savings
- GIS - Geospatial Information Services to bring intelligent analysis and visualization to mapping assets.
Data
From digitized records to geographic information, the County stores a wealth of data in many formats. We maintain databases, data repositories, scanned images of documents, and email archives.
We have disaster recovery plans in place to protect and restore our data in case of a catastrophe. We back up and store our vital data at another location.
Some of this information is available via this website, such as Bids & Proposals.
Network
We maintain the servers, workstations, and
network infrastructure needed to connect the computers in the County. We
also provide mobile services for County field staff.
The
core of our network is a server farm which houses data and many of our
applications. The servers are often clustered; that is, the work and
data are spread across two or more physical computers. This provides
more computing power to run applications and fail-over protection should
a hardware component malfunction.
Our network
infrastructure connects the servers and our workstations, which can be
desktop computers, laptops, tablets, Blackberries, or people browsing
our Web site via the internet. The network consists of traditional
copper or fiber cabling and a wireless network that covers the County.
Our field personnel that utilize mobile applications use this wireless
network.
In addition, we provide a public Wi-Fi access point which is available in the downtown Bradenton area.
Radio
The Radio Division primarily maintains and
operates Manatee County 800 MHz trunked radio systems. This network
serves as a primary interoperable communications system during
emergencies.
We provide engineering, technical support and repair capabilities for
the County's radio communications network. This network consist of
several microwave and fiber optic links connected to 9 radio
communication tower sites, 911 radio dispatch consoles and a radio
network operations center (NOC) where we monitor and control the entire
system.
The mobile shop is responsible for maintaining over 3500
radios for over 40 agencies that support Public Safety and Local Law
Enforcement agencies.
Software
The County uses a variety of software ranging
from off-the-shelf packages and vendor-supplied products to custom
applications written by our staff. We assist with evaluating, creating,
installing, and supporting the software.
All software used by
the County goes through a life cycle. First, we assess the need for new
software. If it is deemed necessary and cost-effective, then we perform
an evaluation to determine the best solution.
After the
decision is made to proceed, we either purchase or write the software.
After installation, we test the software and train the staff to use it.
Finally, we release it for 'live' usage, providing maintenance support
when necessary.
Evaluate - Whether we purchase a
software package or write one ourselves, we aid the County staff in
evaluating their software needs. We assist them in creating a business
process analysis to determine the appropriate software solution. We also
assure that the software they use meshes with our existing hardware,
network, and security policies.
Create -
If an off-the-shelf or vendor software package is not available, we
write a custom program. This is a collaborative process between our
developers and the requesting department. We carefully analyze the
functions required in the program and arrange for data storage. We then
write and test the code.
Install - Whether
bought off-the-shelf or created in-house, we handle the installation
and configuration of all software. This includes configuring a server on
which to run the software, creating databases to store information,
applying security protocols, and testing the program.
Support - Beginning
with training the staff to use the new software, our support for the
software never ceases. We apply updates and patches, as well as
troubleshoot any errors encountered while using the software.
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