Set Up New Utilities Account

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New Account Setup

Call Center Representatives are available from 8 a.m. until 5 p.m. Monday through Friday. Call us at (941) 792-8811.

Residential Accounts

In order to establish a residential account for water, sewer and garbage, Manatee County Utilities Customer Service may require the following documentation:

  • Driver's License or Florida State identification
  • Full Social Security number
  • Rental lease or notarized letter from landlord (if tenant)

Residential Deposit Requirements 

Manatee County Utilities Customer Service Department requires a $165.00 deposit for a single family home. Deposits on individually metered single family homes will be applied to the customer's account after two (2) years of continuous payment history.

 

Additional Deposit Information

Additional deposits - are required when the account is delinquent three or more times, or two or more bad checks have been presented in a twelve (12) month period.

Deposit interest - the deposit interest rate is the bank passbook rate effective as of October 1 of each year. Accrued interest will be credited to your account.

Transfer of Deposits - if the account is current, deposits are transferable from one address to another address within the unincorporated portion of Manatee County.

All deposits (if not transferred or previously applied to the account) are applied to the final balance.

Residential Garbage Only Accounts

In order to establish a residential garbage only account, Manatee County Utilities Customer Service requires a Driver's license or Florida State identification as well as the full Social Security number.

NOTE:  Garbage Only accounts must stay in the owner's name.

Residential Deposit Requirements

Manatee County Utilities requires a $30.00 deposit for a residential garbage only single family home. When the account is closed, the deposit is applied to the final balance.

Additional deposits — are required when the account is delinquent three or more times, or two or more bad checks have been presented in a twelve (12) month period.

Deposit interest — the deposit interest rate is the bank passbook rate effective as of October 1 of each year. Accrued interest will be credited to your account.

Transfer of Deposits — if the account is current, deposits are transferable from one address to another address within the unincorporated portion of Manatee County.

Commercial Accounts

Commercial deposits are determined by meter size and number of units. To determine the meter size and deposit amount, please call Manatee County Utilities Customer Service at 941-792-8811, Monday through Friday between the hours of 8:00 a.m. and 5:00 p.m., with the exception of holidays.

In order to establish a commercial account, Manatee County Utilities Customer Service requires the following documentation:

  • Articles of Incorporation and Tax ID number (if incorporated)
  • Driver's license
  • Full Social Security number of the owner (if not incorporated), or business license

New Construction Requirements

County residents can apply for a new water meter installation by calling Manatee County Utilities Customer Service at 941-792-8811. Connection to the Manatee County Utility System requires a deposit, payment of facility investment fees, connection fees, and line fees. The deposit, facility investment, and connection fees for single family residential and commercial structures are based upon the meter size. Master metered multi-residential structures are based upon the meter size or the number of units, whichever is greater. 

New Sewer Lines for Existing Structures

Sewer lines may be extended by special assessment/non-assessment projects. While the charge on assessment properties may be paid on the property tax bill, line fees on non-assessment properties may be paid on the monthly utility bill by entering into a time-payment agreement with Manatee County. For more information about  time-payment agreements, please call 941-792-8811, Monday through Friday between the hours of 8:00 a.m. and 5:00 p.m. Assessment and Line Fees may also be paid in full.

Owners of existing structures certified for occupancy but not previously served by sewer, who pay a line or assessment charge, are exempt from paying the Sewer Facility Investment Fee, provided connection is made within 120 days from the date of notification of line certification by Manatee County Utilities Customer Service.

A sewer permit is required and may be obtained in the Permitting office located at 1112 Manatee Avenue West, 4th Floor. If you own and reside in your single-family home and are doing the work yourself, you may pull your own permit; otherwise, a licensed plumber must pull the permit. For further details, please call 941-749-3078, Monday through Friday between the hours of 8:00 a.m. and 4:30 p.m.