Pay Utility Bill Online

NEW online CUSTOMER SELF-SERVICE (CSS)

Enter Online Customer Self-Service

To use Customer Self-Service, you need to register online with your new account number and activation code.

Enter online Customer Self-Service above to get started. Registration instructions are below.

• Welcome letters with your new account information were mailed out. If you didn't receive a welcome letter, you can find your new account number on your next bill statement.
• No late fees will be assessed during this introductory period. 
• Payments made prior to 8 p.m. will post to your account the same business day. Payments after 8 p.m. will post to your account the next business day.

Registering for Customer Self-Service (CSS)

Once you have received your welcome letter or your next billing statement, visit the Customer Self-Service (CSS) website and click the Sign Up Now button.

1. Fill out the Registration information
   • First Name: Enter your first name.
   • Last Name: Enter your last name.
   • Password: Enter the password you want to use to log into CSS in the future.
2. Click Next.
3. Fill out the Registration information
   • Email Address: Enter the email address you want to use to receive a verification code and register to your account.
     • This request will expire in 3 days if it is not verified.
     • A verified email is required to make payments using CSS.
4. Click Next.
5. Fill out the Registration information
   • Verification Code: A 6 digit verification code was sent to the email entered. Enter the 6 digit verification code. if you did not receive an email, check your spam folder or click Resend Verification Code.
6.  Click Next.
7. Fill out the Registration information
   • Account ID: Enter your new Utilities Account Number (ex: 100XXXXXXX), found on your welcome letter or billing statement.
   • Activation Code: Enter your unique 8 character activation code from your welcome letter or billing statement (ex: A1B2C3D4).
8. Click Create Account to complete the registration.
9. Complete the Account Contact Info section to stay up to date with the latest information on your account.
   • Add Address: Enter your mailing address.
   • Add Phone Number: Enter your phone number.
   • Add Email Address: Enter your email address.